Every year, guests leave behind many personal belongings in our parks and hotels. While our top priority is always to reuniting lost items with their owners, some are never claimed.
Here’s how Disneyland Paris gives these items a meaningful second life as part of our ongoing commitment to our communities and the environment.
Eyeglasses: Helping More People See Clearly
Every month, unclaimed eyeglasses are collected and donated to the Louis Braille Museum, which partners with an optician specializing in the circular economy. Through a job integration program, the glasses are carefully sorted, refurbished and prepared for reuse.
Prescription glasses, sunglasses, and reusable frames are then redistributed through nonprofit organizations, while damaged frames are repurposed for educational use or recycled. Every pair has the potential to make a difference in someone’s life.
Jewelry: Turning Precious Metals into Charitable Giving
For the past two years, unclaimed jewelry has been entrusted to a Master Jeweler and Meilleur Ouvrier de France (Best Craftsman of France, 2019).
After carefully sorting each piece, she purchases the precious metals, and the proceeds are donated to charities selected jointly by the jeweler and Disneyland Paris, including Association Tom Pouce, the French Red Cross, Ô Ma Vie, and CPIE des Boucles de la Marne.
This initiative has already supported several nonprofit projects, while the recovered metals are given new life through the jeweler’s work.
Mobile Phones: Refurbishment with Social Impact
Unclaimed mobile phones are entrusted to a specialized company that partners with an ESAT, a French organization that provides supported employment opportunities for people with disabilities.
Each device is refurbished and put back into use, helping reduce electronic waste while promoting inclusion in the workplace.
Clothing: Giving Textiles a New Purpose
Unclaimed clothing is donated to the nonprofit organization Tisseco. Collection bins are also available backstage, giving Cast Members the opportunity to contribute to the program.
Together, Disneyland Paris and its Cast Members have donated 26 metric tons of textiles to Tisseco.
As a social enterprise, Tisseco upcycles donated textiles into original clothing and accessories, showcases these creations in fashion shows, and helps people facing barriers to employment reenter the workforce.
Disney Merchandise: Sharing a Little Extra Magic
Some lost Disney merchandise can make a difference, too. Brand-new items with their original tags are collected and donated through organizations such as the French Red Cross.
These donations help bring a little Disney magic to children and families who need it most.
Did You Know?
Even strollers are sometimes left behind at Disneyland Paris! Unclaimed strollers are donated directly to Emmaüs.
From 2024–2025, Disneyland Paris donated 500,000 products to nonprofit organizations.
Behind every lost item is an opportunity to make a positive impact. Thanks to the dedication of our nonprofit partners and Cast Members, eyeglasses help people see more clearly, clothing finds a new purpose, mobile phones are refurbished and reused, and jewelry is transformed into charitable donations.
It’s one more way Disneyland Paris extends the magic beyond the Parks—by giving lost items a meaningful second life.